LAST UPDATED: June 2026
Yahgoa LLC d/b/a Virtual Intros (“Virtual Intros”, “Company”, “we”, “us” and “our”) operates the Virtual Intros websites, applications, platform features, integrations, embedded or customer-sponsored experiences, event and community experiences and other services that link to these Terms (collectively, the “Services” or the “VI Platform”). Before using the Services, please read these terms and conditions of use (“Terms”) carefully. Throughout these Terms, “you” and “your” refer to you personally, as the individual who accesses or uses the Services. If you access the Services through an employer, event sponsor, organization or other Virtual Intros customer, that customer may impose additional eligibility, access, community, event or privacy requirements; however, these Terms govern your direct relationship with Virtual Intros unless we expressly state otherwise. If you and Virtual Intros enter into a separate written agreement that expressly governs your use of a specific Virtual Intros service or product, that agreement will control to the extent it conflicts with these Terms.
By clicking or tapping “accept,” checking a box, creating an account, accessing or using the Services, including through a customer-sponsored deployment, event, app, website, single sign-on flow or other access method, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services. You must be at least 18 years of age to create an account or use the Services. By using the Services, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into a binding agreement, are not barred from using the Services under applicable law, and satisfy any eligibility requirements presented for the applicable event, community, deployment or feature. We may record and retain information about your acceptance of these Terms, including the version accepted and the date, time and method of acceptance.
We reserve the right to change these Terms, in whole or in part, in our discretion at any time. You can determine when these Terms were last revised by referring to the “LAST UPDATED” legend at the top of these Terms. Changes will be effective when posted or otherwise made available through the Services, except that we may provide additional notice or seek additional consent for material changes where required by applicable law or where we determine it is appropriate. Your continued use of or access to the Services after updated Terms are posted or otherwise made available constitutes your acceptance of the updated Terms. Supplemental terms may apply to particular features, regions, events, communities, beta offerings, paid services or customer-sponsored deployments, and those supplemental terms will control solely with respect to the applicable feature, region, event, community, offering, paid service or deployment if they conflict with these Terms.
We reserve the right at any time and from time to time to modify, suspend, limit or discontinue, temporarily or permanently, the Services or any feature, functionality, integration, event, community or deployment. Features, functionality, availability, access methods, and user eligibility may vary by customer, sponsor, event, community, deployment, geography, device, user settings, and applicable law. We may make beta, trial, experimental, preview or early-access features available from time to time. Those features may be incomplete, may contain errors, may be modified or discontinued at any time, and may be subject to additional terms. We will not be liable to any user or other third party for any modification, suspension, limitation or discontinuance of the Services or any part of the Services.
The VI Platform is an AI-powered technology platform that helps users discover and connect with one another based on shared locations, interests, profiles, preferences, event contexts, communities, and other information or settings. Depending on the applicable deployment, the Services may include accounts and profiles, filtering and matching, chat and messaging, micro-communities, deep links, single sign-on or other access flows, location-enabled features, and push notifications. The Services are controlled and operated by us from the United States. We do not represent or warrant that the Services or any part of them are appropriate, lawful or available in any particular jurisdiction, and we may limit the Services’ availability, in whole or in part, to any person, geographic area, jurisdiction, feature, event, community or deployment at any time in our discretion. If you access the Services from outside the United States, you do so on your own initiative and are responsible for complying with applicable local laws. We may provide supplemental jurisdiction-specific terms, notices or addenda for users in particular regions.
You may be required to create an account, authenticate through a third-party or customer-sponsored access flow, use single sign-on or other third-party sign-in tools, provide access credentials, accept or acknowledge notices or provide information required for a particular event, community, deployment or feature. Your submission of registration information and other personal information through the Services is governed by our Privacy Policy (the “Privacy Policy”). The Privacy Policy explains how we collect, use, disclose, retain, secure, and otherwise process personal information when we operate the Services as a controller. For certain offerings, Virtual Intros may handle personal information on behalf of business customers as a processor or service provider; where that is the case, our processing of that personal information is governed by our arrangement with the applicable business customer and by the customer’s privacy policy or notices. These Terms still apply to your access to and use of the Services in those offerings, to the extent consistent with the applicable customer arrangement and customer notices.
When you register for, access or use the Services, you must: (a) provide true, accurate, current, and complete information, including profile, preference, location, interest, eligibility, and other information you choose to provide; (b) maintain and promptly update such information as necessary; and (c) ensure that any information you provide is lawful, not misleading, and does not violate the rights of any person. If we have reasonable grounds to suspect that your information is untrue, inaccurate, not current, incomplete, unlawful or misleading, we may suspend or terminate your account and prohibit any current or future use of the Services, in whole or in part.
You may not use a username, email address, profile, access link or other access method that belongs to another person, impersonates another person, violates another person’s rights, is offensive or that we reject in our discretion. Your credentials and access methods are for your personal use only. You are responsible for maintaining the confidentiality and security of any password, credential or authentication method you use to access the Services, and you agree not to lend, transfer, share or otherwise provide your access to the Services to any third party. You are fully responsible for all interactions with the Services that occur through your account, credentials, device or access method. You agree to notify us immediately of any unauthorized use of your account, credentials, device or access method or any other breach of security related to your account.
The Services, including the VI Platform, mobile applications, web-based interfaces, software, technology, algorithms, models, matching logic, workflows, APIs, SDKs, know-how, templates, documentation, configurations, integrations, improvements, enhancements, and other technology used to provide the Services (collectively, “Virtual Intros IP”), are owned by Virtual Intros, its suppliers or its licensors. Your access to and use of the Virtual Intros IP is subject to these Terms. Except as expressly permitted under these Terms or expressly authorized under applicable law, you agree that you will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or attempt to derive source code, underlying ideas, algorithms, structure or organization from any Virtual Intros IP.
The information, content, data, text, graphics, images, user interface elements, recommendations, match summaries, analytics, reports, insights, and other materials made available by or through the Services, other than your User Content, are owned by Virtual Intros, its suppliers or its licensors and are protected by copyright, trademark, trade secret, and other proprietary rights and laws. Virtual Intros does not claim ownership of your User Content. As between you and Virtual Intros, Virtual Intros owns the Services, Virtual Intros IP, platform-generated outputs, recommendations, match information, analytics, aggregated or de-identified information, and other data, insights or materials that are generated, developed or derived by or for Virtual Intros from User Content or from the operation or use of the Services, in each case excluding your User Content itself and subject to the Privacy Policy and applicable law. Subject to your compliance with these Terms, you may access and view content made available through the Services solely for your personal, non-commercial use of the Services. You may not use, download, upload, copy, display, reproduce, publish, license, post, modify, distribute, create derivative works from or otherwise exploit any such content, data, insights, recommendations, match information, analytics or other information made available through the Services except as expressly permitted by us in writing or through the Services.
The Services may allow users to create profiles, share information about their interests, preferences, background, location, availability, and other contexts, participate in communities, receive recommendations or match summaries, choose whether to connect with other users, and communicate with other users through chat, messaging or similar features (“User Content”). We do not endorse, verify or guarantee the accuracy, completeness, legality, suitability, identity, background, intentions or reliability of any User Content or any user. You access, use, and rely on User Content, recommendations, match summaries, and user communications at your own risk.
“Virtual Intros” and other Virtual Intros logos, trademarks, service marks, product names, service names, branding, and visual designs are the intellectual property of Virtual Intros and are protected by trademark, copyright, and other applicable laws. You may not copy, retransmit, display or otherwise use any Virtual Intros branding, logos, trademarks, service marks, product names, service names or visual design, in whole or in part, without our express prior written consent. Nothing in the Services should be construed as granting, by implication, estoppel or otherwise, any license or right to use Virtual Intros IP or other Virtual Intros intellectual property except as expressly stated in these Terms.
You retain ownership of your User Content. By uploading, emailing, posting, publishing, transmitting, displaying, submitting or otherwise making User Content available through the Services, including profile information, interests, preferences, location-related information, messages, feedback, prompts or other materials, you grant Virtual Intros a worldwide, non-exclusive, sublicensable, transferable, fully paid-up, royalty-free license to host, store, reproduce, use, display, perform, transmit, distribute, modify, adapt, create derivative works from, publish, and otherwise process your User Content as necessary or useful to operate, provide, personalize, analyze, secure, support, improve, develop, and promote the Services and Virtual Intros’ business, in each case subject to these Terms and the Privacy Policy. Virtual Intros may generate, own, and use analytics, insights, recommendations, match information, usage data, aggregated data, de-identified data, and other information derived from your User Content or your use of the Services, subject to the Privacy Policy and applicable law. To the extent permitted by applicable law, you waive and agree not to assert any moral rights or similar rights in your User Content against Virtual Intros, its users, customers, service providers or sublicensees. For each item of User Content, you represent and warrant that you have all rights necessary to grant the licenses in this Section and that your User Content and your provision of it through the Services comply with applicable law, these Terms, and the rights of third parties.
You should not submit or share any information through the Services unless you have the right to do so and are comfortable sharing it in the applicable feature, community, event or deployment. Public or community areas of the Services, and information you choose to share with another user, may be visible to other users or to the applicable customer, sponsor or community administrator, depending on the feature or deployment. In customer-sponsored deployments, Virtual Intros and the applicable customer or sponsor may receive information about your participation, profile, engagement, matches, connection activity, event or community activity, and related analytics as described in the Privacy Policy, applicable customer notices, or notices presented through the Services. Personal information is handled as described in the Privacy Policy. We will not pre-screen or review all User Content, but we reserve the right, in our discretion and without notice or attribution to you, to: (i) monitor User Content and access to the Services; (ii) alter, remove, refuse to post, refuse to display, limit distribution of or disable access to any User Content; and (iii) disclose User Content and related information as reasonably necessary to operate, provide, secure, and improve the Services, protect Virtual Intros, our affiliates, users, customers, sponsors, service providers, licensors, and partners, comply with legal obligations or governmental requests, enforce these Terms or as otherwise described in the Privacy Policy.
We do not control User Content posted, transmitted or made available through the Services and do not guarantee the accuracy, integrity, quality, legality or suitability of any User Content. Under no circumstances will we be liable in any way for User Content, including liability for errors or omissions in User Content or for any loss or damage incurred as a result of the use of, reliance on or exposure to User Content. By using the Services, you may be exposed to User Content that is offensive, indecent, objectionable, inaccurate, misleading or otherwise inappropriate. You must evaluate and bear all risks associated with User Content and your interactions with other users. We may suspend or terminate access to the Services for violations of these Terms, including the Rules of Conduct in Section 7.
If you believe that content available through the Services infringes your copyright, you may send a copyright notice to legal@virtualintros.com with the subject line “Copyright Notice” and the information required by applicable law, including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient for us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. We may remove or disable access to material that we believe may infringe copyrights and may terminate repeat infringers in appropriate circumstances. If you believe material you submitted was removed or disabled by mistake or misidentification, you may send us a counter-notice containing the information required by applicable law. We may forward notices and counter-notices to the parties involved and may take other action as permitted or required by law.
The Services may be provided free of charge to you, paid for by a customer or sponsor, or made available through free or paid features depending on the applicable deployment. We reserve the right to introduce fees for certain features or services in the future. If we do so, we will provide you with advance notice and the opportunity to review and accept or decline the applicable fees before they take effect. Any paid features will be subject to additional terms presented at the time of purchase. If a paid feature is offered through an app store or other third-party payment provider, your purchase may be handled by that provider and subject to its terms and policies.
While using the Services, you will comply with all applicable laws, rules, and regulations and with any additional event, community, customer, sponsor or deployment-specific rules made available to you. We expect you to treat other users with respect, honesty, and courtesy. You are responsible for your interactions with other users, whether online or offline, and you should use good judgment and take appropriate precautions before communicating with, connecting with or meeting any other user. If you believe another user has violated these Terms or engaged in unsafe, abusive or unlawful conduct, you should use available reporting or blocking tools or contact us through the contact information below. If you believe you are in immediate danger, you should contact emergency services or local law enforcement. Your use of the Services is conditioned on your compliance with the rules of conduct set forth in this section. Any failure to comply may result in suspension or termination of your access to the Services pursuant to Section 13 (Termination). You agree that you will not:
You may find links to or integrations with other websites, applications, app stores, customer apps, event platforms, single sign-on providers, social media services, messaging services or other third-party services through the Services. These may include third-party sign-in tools, social sharing features that allow you to post or share content outside the Services and links or tools that allow communications or interactions to move from the Services to text messages, direct messages, social media messages, email, phone calls, in-person meetings or other off-platform environments. Those links, integrations or tools may let you leave the Services or interact with third-party services or off-platform environments. We exercise no control over third-party websites, applications, services, content, communications, environments or resources and are not responsible or liable for their availability, content, advertising, products, services, policies, privacy practices, communications, interactions, updates or changes. We provide these links and integrations only as a convenience, and the inclusion of any link or integration does not imply endorsement by us. Your access to and use of third-party services or off-platform environments, including any content, information, data, advertising, services, messages or materials available through them, is solely at your own risk and is subject to the terms of use and privacy policies applicable to those third-party services or environments. Our Privacy Policy applies only to the Services we operate. Once you choose to access or use another website, application, service or other off-platform environment, you should review that third party’s terms and privacy policy before disclosing personal information.
If you download or use any mobile application through an app store or distribution platform, your use of that application may also be subject to the applicable app store’s terms, policies, and usage rules. You are responsible for any device, carrier, data, messaging, or other charges that may apply to your use of the Services. We may provide updates to mobile applications, and those updates may be required for continued use of the Services. To the extent required by applicable app store terms, the applicable app store provider and its affiliates are third-party beneficiaries of these Terms solely as they relate to your use of the mobile application distributed through that app store.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES AND ANY CONTENT, USER CONTENT, MATCHES, RECOMMENDATIONS, SUMMARIES, COMMUNICATIONS, INFORMATION, PRODUCTS OR OTHER MATERIALS MADE AVAILABLE ON OR THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. VIRTUAL INTROS, ITS AFFILIATES, CUSTOMERS, SPONSORS, SERVICE PROVIDERS, SUPPLIERS, AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SERVICES OR ANY CONTENT, USER CONTENT, MATCHES, RECOMMENDATIONS, SUMMARIES, COMMUNICATIONS, INFORMATION, PRODUCTS OR OTHER MATERIALS MADE AVAILABLE THROUGH THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPECIFICALLY, WE MAKE NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS; (II) YOUR ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (III) ANY CONTENT, USER CONTENT, MATCH, RECOMMENDATION, SUMMARY, COMMUNICATION, PRODUCT, INFORMATION OR OTHER MATERIAL OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SUITABLE OR MEET YOUR EXPECTATIONS; (IV) ANY INTRODUCTIONS, MATCHES, COMMUNITIES, MESSAGES, MEETINGS OR INTERACTIONS WILL RESULT IN MEANINGFUL CONNECTIONS, BUSINESS RELATIONSHIPS, OPPORTUNITIES OR ANY PARTICULAR OUTCOME; OR (V) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. WE DO NOT CONDUCT BACKGROUND CHECKS ON USERS AND MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE CHARACTER, IDENTITY, AGE, BACKGROUND, QUALIFICATIONS, INTENTIONS, LEGITIMACY, SUITABILITY OR VERACITY OF ANY USER. WE ARE NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICES OR OTHER OFF-PLATFORM COMMUNICATIONS, INTERACTIONS OR ENVIRONMENTS. YOU ARE SOLELY RESPONSIBLE FOR DECIDING WHETHER, WHEN, WHERE, AND HOW TO COMMUNICATE, CONNECT OR MEET WITH OTHER USERS, INCLUDING THROUGH THIRD-PARTY SERVICES OR OFFLINE. THE DISCLAIMERS OF WARRANTY AND LIMITATIONS OF LIABILITY APPLY, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY CAUSED BY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS, ALTERATION OR USE OF ANY ASSET OR INFORMATION, WHETHER ARISING OUT OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIRTUAL INTROS, ITS AFFILIATES, CUSTOMERS, SPONSORS, SERVICE PROVIDERS, SUPPLIERS, LICENSORS OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES OR THESE TERMS, INCLUDING LOST PROFITS, LOST OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, PERSONAL INJURY OR DAMAGES ARISING FROM USER CONTENT, MATCHES, RECOMMENDATIONS, USER INTERACTIONS, OFFLINE MEETINGS, THIRD-PARTY SERVICES OR OFF-PLATFORM COMMUNICATIONS OR INTERACTIONS, EVEN IF ADVISED IN ADVANCE OF SUCH DAMAGES OR LOSSES. TO THE FULLEST EXTENT PERMITTED BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF VIRTUAL INTROS AND ITS AFFILIATES, CUSTOMERS, SPONSORS, SERVICE PROVIDERS, SUPPLIERS, LICENSORS, AND ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100.00). SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
To the fullest extent permitted by law, if you have a dispute with one or more users of the Services or with any customer, sponsor, event organizer or other third party in connection with the Services, including any dispute arising from or related to a match, introduction, message, community, event, online interaction or communication, offline meeting or other interaction facilitated by, initiated through or related to the Services, you release Virtual Intros, its affiliates, customers, sponsors, service providers, suppliers, licensors, and its and their officers, directors, employees, contractors, and agents from claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes, communications or interactions. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
To the fullest extent permitted by law, you shall indemnify, defend, and hold harmless Virtual Intros, its affiliates, customers, sponsors, service providers, suppliers, licensors, and its and their respective officers, directors, employees, contractors, and agents from and against any and all claims, demands, damages, losses, costs, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or in connection with: (a) your User Content, including any assertion that your User Content infringes, violates or misappropriates any copyright, trademark or privacy, publicity, contractual or other right of any third party; (b) your interactions with other users of the Services, whether online or offline; (c) your breach of these Terms, including the Rules of Conduct in Section 7; (d) your unlawful, unauthorized or improper use of the Services, any data, content or information obtained through the Services, any other users’ personal information or any customer, sponsor, event or community feature; (e) your violation of any applicable event, customer, sponsor or deployment-specific rules; or (f) your use of the Services for any high-risk, regulated or restricted use not expressly authorized by Virtual Intros in writing. The foregoing indemnities shall survive expiration or termination of these Terms.
We may, in our discretion, at any time, suspend, limit or terminate your access to the Services and any account, credentials, access method, event or deployment you may have in connection with the Services, including if we believe that you have violated or acted inconsistently with these Terms, created a safety, security, legal, reputational or operational risk, failed to satisfy applicable eligibility requirements, violated event or community rules, misused the Services or other users’ information, if a customer or sponsor requests or requires removal from a customer-sponsored deployment, if the applicable event or deployment ends or if suspension or termination is required by applicable law, regulation, court order or governmental request.
Termination may be effected without prior notice where we determine it is appropriate. Upon termination, we may immediately deactivate your account, revoke credentials or access links, disable access to any event or deployment, and bar further access to the Services, and your right to use the Services will immediately cease. We shall not be liable to you or any third party for any suspension, limitation or termination of your access to the Services or account. We will handle personal information associated with your account as described in the Privacy Policy. Sections 4, 5, 7 through 14, 16, and any other provisions that by their nature should survive will survive expiration or termination of these Terms.
These Terms constitute the entire agreement between you and us with respect to your use of the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to the Services. These Terms and the relationship between you and us shall be governed by the laws of the State of New York, without regard to its conflict of law provisions, except to the extent mandatory consumer protection laws in your jurisdiction require otherwise. You and Virtual Intros submit to the personal and exclusive jurisdiction of the state and federal courts located in New York County, New York, for the resolution of any dispute, controversy or claim arising out of or relating to these Terms or the Services, except to the extent applicable law gives you the right to bring claims in another forum that cannot be waived by contract. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, void or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the relevant provision, and the other provisions of these Terms remain in full force and effect. A party may only waive its rights under these Terms by a written document executed by both parties. Any failure to enforce any provision of these Terms shall not constitute a waiver thereof or of any other provision. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms without our express prior written consent. We may assign these Terms without your consent to an affiliate, in connection with an internal reorganization or to a successor in connection with a merger, acquisition, financing transaction, corporate reorganization or sale of all or substantially all of our assets or business. Except as expressly provided in these Terms, no provision of these Terms is intended for the benefit of any third party. Our affiliates, customers, sponsors, service providers, suppliers, licensors, and its and their officers, directors, employees, contractors, and agents are intended third-party beneficiaries of the provisions of these Terms that disclaim warranties, limit liability, provide releases or provide indemnities in their favor.
Neither party nor its affiliates, subsidiaries, officers, directors, employees, agents, partners, licensors, customers, sponsors or service providers will be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond their reasonable control, including acts of God, epidemics, pandemics, labor disputes or other industrial disturbances, electrical, telecommunications, internet, cloud, hosting, app store, customer system, sponsor system, event platform or other utility or third-party service failures, earthquakes, storms or other elements of nature, blockades, embargoes, riots, acts or orders of government, acts of terrorism, war, cyberattacks or denial-of-service attacks.
If you have a general question, comment or complaint regarding the Services, please contact us at customercare@virtualintros.com. If you have privacy questions or wish to exercise privacy rights, please review our Privacy Policy and contact us using the privacy contact method identified there. Formal legal notices to Virtual Intros under these Terms, including reports of violations of these Terms by any user, must be in writing and transmitted by email to legal@virtualintros.com. Notices from us to you will be deemed effective when sent through the Services, posted through the Services or sent to the email address associated with your account, and it is your responsibility to keep your email address current.